FAQs

• Where are your products made ?

  We are based in Bangalore. All our products are handcrafted by potters and artisans in our workshop in Peenya 2nd Stage. Our products are made of Stoneware Clay and wheel thrown on Shimpoo Wheel, then glazed with food safe glazes and fired at 1223 degrees centigrade in skutt electric kiln.

• Can you customize patterns ?

  At this moment, we do not customize patterns. However, we would love to hear your ideas to keep in mind for our future collections. 

• Can you customize the glaze colors ?

  At this moment, we can not customize the colors. However, we would love to hear your ideas to keep in mind for our future collections. 

• Can you customise shape and size ?

  Yes, we can customise shapes and sizes for bulk orders. You may write to us for all wholesale queries at info@tattvahandmade.com

• Do you take bulk orders ?

  Yes, we take bulk orders. For corporate, wedding or any other bulk order requests please email us at info@tattvahandmade.com

• Do you offer any discount on MRP ? 

  We do not offer any discount at this moment.

• Are your products food safe ? 

  Yes, we use lead-free underglaze to paint, and use no harmful chemicals on our products. They are totally food safe.

• Can I use your ceramics in the microwave and dishwasher ?

  Yes, these are safe to use in the microwave and dishwasher. Although, we recommend you wash these beautiful pieces gently with soap and sponge. We also suggest you to not wash these with other metal utensils.
  

• Can the product break ?

          Yes, these are fragile products and must be handled with love and care.

• When can I expect my order / shipment ?

  All orders are shipped within the product's lead time stated on its product page. Please read the timeline while placing the order. When your order is dispatched, a shipment confirmation with tracking numbers will be sent within one business day to the email address entered at checkout.